It is 2020: Service Matters

As a customer service nerd, I am continually observing the service I receive from the various companies I engage with as a customer. This past week I had two polar opposite experiences worth sharing. First up, a direct-to-consumer company that provides frozen smoothies delivered to your door – blend and enjoy. Perfect for those of … Continue reading It is 2020: Service Matters

Make your personal pivot…

“Transitions, pivots, and reinventions are likely to become the norm…” I enjoyed reading this Ellevest blog post as it not only resonated with my career but also with many conversations I have had recently with friends contemplating changes. As we all embrace innovation and technologies continue to disrupt industries, gone are the days of stability … Continue reading Make your personal pivot…


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About Me

Hello and welcome to my blog! This collection of posts are based on my opinion and perspectives. I welcome your feedback and comments – let’s explore these topics together!

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